Most Americans say that their energy bills are higher now than they were a year ago, and there is widespread confusion and dissatisfaction around utilities. Utility bills remain a major cost of living concern, as three in five Americans (62%) say that their electrical and/or gas bill has increased compared to a year ago. Further, around three-quarters (73%) are concerned that their electrical and/or gas bill will increase this year. Most Americans are familiar with their local utilities, but few know much about how their utility sources its energy or how it’s regulated. Around seven in ten (69%) say that they’re at least “somewhat” familiar with their local power and/or gas utilities, though only around half (47%) are at least “somewhat” familiar with how their local utilities source their energy. Just 12% say that they’re “very” familiar with the energy sources that their utility uses. Additionally, less than half of Americans (39%) are familiar with the state or local regulatory agency that oversees their local power or gas utilities.