These are the skills that leaders need to develop in order to build resilient organizations. Humility: A culture of humility lowers everyone’s blood pressure, providing the key foundation for people to be able to work through their differences together. Self-discipline: Self-discipline builds power at scale. Imposed discipline occasionally has its place (firings, etc.), but anything held together only through imposed discipline will be a lot smaller, more fragile, and less powerful than an adaptable, decentralized organization with self-disciplined leaders. To create self-disciplined leaders, we emphasize the skills of simplicity, habits, and joy. Love: It’s valuing people for who they are, seeing the best in them, and figuring out how to integrate people together into mutually beneficial relationships.
Nuts and Bolts for Building Resilient Organizations